Here we will show you how to setup your email.  First, lets go through some of the terms that we will use.  The reason for this is because the terms are true for all email clients (Software you use to view email), but we will only use images from Microsoft's Outlook.


Terms:

  • Email Client - Software used to view email
  • POP Email - POP mail moves the message from the email server to your local computer, although there is usually an option to leave the messages on the email server as well. IMAP defaults to leaving the message on the email server, simply downloading a local copy. (Post Office Protocol - Wikipedia, the free encyclopedia)
  • IMAP Email - Internet Message  Access Protocol (https://en.wikipedia.org/wiki/Internet_Message_Access_Protocol) 
  • Authentication - Our servers require your mail client to login that uses a username and password
  • Incoming Mail Server - The server that handles your incoming mail.
  • Outgoing Mail Server - Sometimes called SMTP (Send Mail Transfer Protocol), This is what is used to send your email
  • SSL -  (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. What is SSL? - SSL Information and FAQ
  • Mail Ports - The Port number used by the incoming and outgoing mail server.  Incoming ports should be POP-110 IMAP -193. Outgoing port should be 465

Now that we have that out of the way here is how we recommend setting up your email.


Open mail client and go to the Accounts screen

Select add new account

Newer mail clients sometimes have an automatic setup that most of the time works pretty well.  But if you are having any troubles receiving or sending an email make sure the following settings are correct.


  • Username - full email address
  • Password - Make sure this is typed in correct.  It is case sensitive
  • Choose either POP or IMAP as your email protocol.  We recommend POP if you are only checking email on one device.  If you are checking email on multiple devices, then we recommend using IMAP.
  • Incoming and outgoing mail servers are maill.yourdomainname.com
  • Your outgoing mail server requires authentication so select this and either check the box that it uses the same settings as the incoming mail server, or fill in the same settings as the incoming mail (Your username and password)
  • Make sure that all selections for SSL or encryption are NOT checked.
  • We would prefer if you would leave a copy of mail on the server and remove after 30 days.  This will keep your quota from filling up.







On the Internet E-mail Settings enter your information

USER INFORMATION

Your Name > The name you'll be using for this account - can be your personal name or business name
E-mail Address > Your email address.

LOGON INFORMATION

User Name > Your email address again.
Password > Your email account password.

SERVER INFORMATION
Incoming mail server (POP3) > mail.yourdomain.com ( changing the red part to your actual domain name )
Outgoing mail server (SMTP) > mail.yourdomain.com ( changing the red part to your actual domain name )

Click More Settings.


Click the Outgoing Server tab

Check "My outgoing server (SMTP ) requires authentication."

Check "Use same settings as my incoming mail server."





Click the Advanced tab

Set the Outgoing Mail Port to 465

No checks in either "This server requires an encrypted connection (SSL)

If you would like to leave a copy of your email on the server, put a check in the field for "Leave a copy of the messages on the server."

NOTE: Emails will count against your available hosting space so you'll need to log into webmail periodically to delete any old emails and free up space.


Change the outgoing server to 465



Click ok and you will be returned to the mail account information screen.



Click next and you should be ready to go.